Privacy Policy | JMW Intelligent Solutions

At JMW Intelligent Solutions, we take your privacy seriously. This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website or use our vehicle tracking and dashcam services.

1. Information We Collect

Personal Information: When you request a quote or contact us, we collect your name, email address, phone number, and vehicle details (make, model, year).

Telematics Data: For clients using our tracking services, the installed devices collect geolocation data, vehicle speed, ignition status, and battery voltage. This data is transmitted securely to our tracking servers.

2. How We Use Your Information

We use the information we collect to:

Provide you with accurate quotes and schedule installations.
Provide the core tracking and stolen vehicle recovery services you have subscribed to.
Generate automated SARS-compliant logbooks on your behalf (if applicable).
Communicate with you regarding service updates, maintenance, or security alerts.

3. Sharing Your Information

We do not sell your personal information to third parties. We only share your information with trusted partners (such as the National Operations Center and emergency responders) strictly for the purpose of stolen vehicle recovery or emergency medical response as outlined in your service agreement.

4. Data Security

We implement stringent, industry-standard security measures to protect your personal and telematics data. Data transmitted between your tracking unit and our servers is encrypted.

5. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at admin@jmwintel.com.